Support

Questions? We're here to help.

We're here to help! If you have any questions, feedback, or need assistance with our apps, please don't hesitate to reach out.

Contact Information

Email: support@taqsim-labs.com

Support Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)

We typically respond within 24-48 business hours.

Frequently Asked Questions

How do I get started with Bonjour Maqami?

Bonjour Maqami is currently in development and not yet available on the App Store or Google Play. Once it launches, you'll be able to download it and start immediately — no account required. The app will guide you through an introduction to SWANA Maqams and your ear training journey begins from the very first session.

What devices are supported?

Our application is available for both iOS and Android devices.

How do I report a bug or technical issue?

Please email us at support@taqsim-labs.com with a detailed description of the issue, including your device model and operating system version.

How can I request a feature?

We love hearing from our users! Send your feature requests to support@taqsim-labs.com and we'll consider them for future updates.

How do I delete my data?

All your data is stored locally on your device. To delete your data, simply uninstall the app from your device. No data is stored on our servers.

Before You Contact Us

To help us assist you more efficiently, please include the following information when contacting support:

  • Your device model and operating system version (iOS or Android)
  • App version number
  • A detailed description of your issue or question
  • Screenshots if applicable (optional but helpful)
  • Steps to reproduce the issue (if reporting a bug)

Additional Resources

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